Frequently Asked Questions
When will my order ship?
We ship within 1 to 2 days on regular ordering and same day if any form of rush or expedited shipping options are chosen. Remember adding a second one gets you to our Free Shipping minimum!
What's included with each brim?
Each ShadyRider brim comes with a clear visor pre-installed, and lens change and helmet installation instructions. Additional colored visors (UV Clear Grey, UV Clear Yellow, Solid sunblock Black) can be purchased separately.
How does the 15% discount work?
Take our Quiz for 15% OFF and to help you pick the right lens and even the colour! BONUS, you can add extra products to your cart after taking the quiz and they will be discounted too!
Can I change my order after placing it?
What's your return policy?
We offer a 30-day satisfaction guarantee. We spent months trying prototypes to get it right! If you’re not completely satisfied with your ShadyRider, return it for a full refund (excluding shipping).
How do I become a wholesale partner?
Contact us at info@theshadyrider.com. Once you contact us , we’ll help you get an account set up
[Note-minimum 12 ShadyRiders per order to qualify for wholesale and company registration proof]